Patient Registration Specialist

Chcsek; Bartlesville (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Center of Southeast Kansas is seeking a Registration Clerk I to support clinical services by ensuring accurate patient demographics and data entry for smooth billing and scheduling. You will greet patients, verify insurance, collect payments, and route questions to appropriate teams, contributing to a welcoming, efficient patient experience.

The role may involve assisting behavioral health registration and coordinating with clinic resources to facilitate care access across

Qualifications

• High School diploma or equivalent.
• Experience in clinic, healthcare setting, or call setting preferred.
• Complete Registration Clerk I competency checklist within 6 months of hire.
• Complete MOAB de-escalation training within 6 months of hire.
• Basic Life Support (BLS) through American Heart Association within 90 days of hire.

Responsibilities

• Provides exceptional customer service in a timely and efficient manner during patient check-in/out, scheduling follow-ups, and answering visit-related questions.
• Oversee the waiting area, coordinate patient flow, and report issues to Practice Management.
• Obtain required patient consents and update demographics and other documentation; maintain accurate entry of patient information.
• Verify insurance coverage, identify co-pays or out-of-pocket costs, and collect necessary information to prevent claim denials.
• Collect and process patient payments with accurate posting and reconciliation.
• Discuss financial assistance options and ensure applications are complete and processed.
• Connect patients with clinic resources such as translation, benefits, or engagement services.
• Follow clinic opening and closing procedures, including securing the building.
• If in Dental Registration, add dental case managers to all appointments.

Skills

Customer service

EHR software

HIPAA compliance

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Community Health Center of Southeast Kansas is seeking a Registration Clerk I to support clinical services by ensuring accurate patient demographics and data entry for smooth billing and scheduling. You will greet patients, verify insurance, collect payments, and route questions to appropriate teams, contributing to a welcoming, efficient patient experience.

The role may involve assisting behavioral health registration and coordinating with clinic resources to facilitate care access across