Patient Access Registrar — Be the Friendly First Contact

UCLA Health and David Geffen School of Medicine; Indianapolis (IN); On-site; USD 33,000 - 45,000; Full time

Job summary

Eskenazi Health in Indianapolis, IN is seeking a Registrar to be the first contact for patients, ensuring accurate data capture and smooth flow across clinic, hospital, and ED settings. You will verify demographics, manage payer information, collect co-pays, and navigate the OnBase Front Office system while delivering compassionate service to a diverse patient population.

The role requires at least one year in health information or office management and a high school diploma, with training in

Qualifications

• Minimum 1 year of experience in business, office management or health information management.
• High School Diploma or GED; Associate's degree preferred.

Responsibilities

• Registers patients by validating demographic information and securing payer documents.
• Adheres to department quality and productivity standards.
• Collects prepayment and co-pays as defined by insurances.
• Reconciles the cash drawer.
• Matches and retrieves patient from EHR.
• Directs patients to financial counseling when needed.
• Interacts with staff in a professional, efficient manner.

Skills

Customer service

Patient interview

Insurance knowledge

EHR system

Data accuracy

Education

High School Diploma or GED

Associate's degree preferred

Tools

EHR system

Windows OS

Web-based applications

Job description

Eskenazi Health in Indianapolis, IN is seeking a Registrar to be the first contact for patients, ensuring accurate data capture and smooth flow across clinic, hospital, and ED settings. You will verify demographics, manage payer information, collect co-pays, and navigate the OnBase Front Office system while delivering compassionate service to a diverse patient population.

The role requires at least one year in health information or office management and a high school diploma, with training in