Patient Access & Referrals Coordinator

iTrust Wellness Group; Spring Park (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

iTrust Wellness Group seeks a Patient Access Specialist to manage referrals, verify eligibility, schedule initial consultations, and maintain accurate documentation, ensuring a smooth patient experience.

You will coordinate with external providers and internal teams, respond to inquiries within 48 hours, and use Insightly and DrChrono for workflow, aiming to improve access to care.

Strong communication, HIPAA knowledge, and the ability to multitask in a fast-paced setting are essential.

Qualifications

• Excellent communication and patient-focused service.
• Knowledge of HIPAA standards.
• Ability to multitask in a fast-paced environment.
• Attention to detail in documentation.

Responsibilities

• Receive, review, and process all incoming referrals from external providers.
• Upload referral documentation into Insightly and track progress.

Skills

Interpersonal communication

HIPAA knowledge

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Insightly

DrChrono

Job description

iTrust Wellness Group seeks a Patient Access Specialist to manage referrals, verify eligibility, schedule initial consultations, and maintain accurate documentation, ensuring a smooth patient experience.

You will coordinate with external providers and internal teams, respond to inquiries within 48 hours, and use Insightly and DrChrono for workflow, aiming to improve access to care.

Strong communication, HIPAA knowledge, and the ability to multitask in a fast-paced setting are essential.