Patient Access & Reception Specialist

Pellahealth; Pella, Northern (IA, KY); Hybrid; USD 32,000 - 42,000; Part time

Job summary

Pellahealth in the United States seeks a friendly, detail-oriented receptionist to handle public and guest relations and assist in patient scheduling. The role includes clerical duties and reception tasks within the department.

The ideal candidate has a High School diploma, strong computer skills, and the ability to communicate clearly in English, with experience in customer service or clerical work. Healthcare exposure is a plus.

Qualifications

• High School graduate or equivalent.
• Advanced computer skills; prior experience with computers is required.
• Prior experience in a customer-service and/or clerical role is required.
• Health care experience is highly preferred.
• Ability to read and communicate effectively in English.
• Ability to communicate with a wide range of persons and personalities.
• Ability to relate positively with the public.
• Strong computer knowledge with the ability to learn a specific computer system.
• Ability to demonstrate positive interpersonal skills.
• Ability to manage multiple priorities.
• Ability to function well under stressful situations.

Responsibilities

• Day-to-day service to the public.
• Public and guest relations services.
• Assist in scheduling patients.
• Complete clerical duties for the department.
• Perform a wide variety of reception tasks.
• Participate in performance improvement activities for the department.

Skills

Customer service

Clerical work

English communication

Interpersonal skills

Multitasking

Computer literacy

Education

High School diploma

Tools

Computer systems

Job description

Pellahealth in the United States seeks a friendly, detail-oriented receptionist to handle public and guest relations and assist in patient scheduling. The role includes clerical duties and reception tasks within the department.

The ideal candidate has a High School diploma, strong computer skills, and the ability to communicate clearly in English, with experience in customer service or clerical work. Healthcare exposure is a plus.