Patient Access & Radiology Scheduler

Auburn Community Hospital; City of Auburn (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Auburn Community Hospital is seeking a Patient Services Representative to ensure an exceptional patient experience and facilitate access to healthcare services. You will manage patient interactions, schedule radiology tests, and coordinate with physicians to ensure smooth daily operations.

The role emphasizes accurate handling of orders, clear communication, and maintaining an orderly work environment in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in an office setting, preferably in an acute care environment.
• Typing speed of 40 words per minute required.
• Demonstrated customer service skills.

Responsibilities

• Maintain appointments and schedule patients for tests in Radiology per guidelines.
• Provide instructions for studies to patients and office personnel.
• Ensure physician orders are received before preparing radiology requisitions.

Skills

Customer service

Typing 40 wpm

Office setting experience

Education

High school diploma or equivalent

Tools

Radiology Management System

Job description

Auburn Community Hospital is seeking a Patient Services Representative to ensure an exceptional patient experience and facilitate access to healthcare services. You will manage patient interactions, schedule radiology tests, and coordinate with physicians to ensure smooth daily operations.

The role emphasizes accurate handling of orders, clear communication, and maintaining an orderly work environment in a fast-paced hospital setting.