Patient Access Pro: Scheduling, Eligibility & Payments

Memorial Hermann Health System; Sugar Land (TX); On-site; USD 39,000 - 52,000; Full time

Job summary

Memorial Hermann is seeking a Patient Access/Registration Clerk to schedule patient appointments, verify eligibility, and post payments. The role requires strong attention to detail and the ability to explain forms clearly to patients.

You will collect demographics and insurance information while maintaining a high level of customer service. Qualifications include a high school diploma or GED and at least two years in a hospital or customer service environment, with proficient typing and

Qualifications

• Two (2) years of experience in a hospital or customer service setting.
• Ability to multi-task and type accurately.

Responsibilities

• Schedules patient appointments and enters required information in the computer system.
• Verifies demographics, insurance and financial information from patient or guarantor.
• Explains forms to patients and obtains signatures as needed.
• Ensures accurate posting of payments and patient receipts.
• Maintains professional communication with patients, families and staff.
• Adheres to policies and contributes to a safe, efficient patient experience.

Skills

Customer service

Typing

Multi-tasking

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access/Registration Clerk to schedule patient appointments, verify eligibility, and post payments. The role requires strong attention to detail and the ability to explain forms clearly to patients.

You will collect demographics and insurance information while maintaining a high level of customer service. Qualifications include a high school diploma or GED and at least two years in a hospital or customer service environment, with proficient typing and