Patient Access Specialist II: Scheduling & Eligibility

Memorial Hermann Health System; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Memorial Hermann Health System in Houston seeks a patient access specialist responsible for scheduling patient appointments, verifying eligibility, posting payments, and maintaining accurate records. You will interact with patients, guarantors, and clinical staff to ensure compliant and timely information processing.

The role requires at least a high school diploma, two years in hospital or customer service, and solid typing skills.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters data accurately.
• Obtains demographic, insurance and financial information from patients.
• Explains forms to patients and obtains signatures.
• Ensures medical necessity compliance by collecting data and obtaining signatures.
• Collects patient liability and discusses payment options.
• Verifies insurance eligibility and benefits.
• Posts payments and generates receipts.
• Maintains accurate documentation and communicates with care teams.
• Liaises with physicians' offices, ancillary departments and staff as needed.

Skills

Hospital experience

Multi-tasking

Typing skills

Education

HS Diploma or GED

Job description

Memorial Hermann Health System in Houston seeks a patient access specialist responsible for scheduling patient appointments, verifying eligibility, posting payments, and maintaining accurate records. You will interact with patients, guarantors, and clinical staff to ensure compliant and timely information processing.

The role requires at least a high school diploma, two years in hospital or customer service, and solid typing skills.