Patient Access Pro - Registration & Verification

Mercy; Joplin (MO); On-site; USD 33,000 - 45,000; Full time

Job summary

Mercy is seeking a Patient Access Representative to be the first contact for patients, delivering compassionate customer service and ensuring accurate data entry in the patient record.

The role involves scheduling, registration, benefit verification, pre-certification, and financial clearance, with attention to detail and ability to work under stress. High school diploma required; some college helpful; 1–3 years clerical and customer service experience preferred.

Qualifications

• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Schedule and register patients at Mercy facilities.
• Verify benefits and obtain pre-certification and financial clearance.
• Maintain accurate patient data in records and systems.

Skills

Communication skills

Telephone etiquette

Relationship building

Organizational skills

Attention to detail

Computer systems

10-key calculator

Education

High school diploma

Some college coursework

Job description

Mercy is seeking a Patient Access Representative to be the first contact for patients, delivering compassionate customer service and ensuring accurate data entry in the patient record.

The role involves scheduling, registration, benefit verification, pre-certification, and financial clearance, with attention to detail and ability to work under stress. High school diploma required; some college helpful; 1–3 years clerical and customer service experience preferred.