Patient Access Pro: Registration, Scheduling & Billing

Conifer Health Solutions, LLC.; Claremont (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Conifer Health Solutions, LLC. is seeking a Patient Access representative to support hospital registration, pre-admission and admissions processes at our facility. You will ensure accurate patient demographics, explain the financial aspects, and collect liabilities with compliant techniques.

The role may involve scheduling diagnostic procedures and coordinating post-discharge care as needed. Responsibilities include greeting patients, completing registration, scanning PHI, and maintaining

Qualifications

• High School Diploma or GED required.
• 0 – 1 year in a Customer Service role.
• 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greeting patients following Conifer Standards of Care, provides world‑class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

Skills

Typing 35 wpm

PC/CRT familiarity

Customer service

Communication

Fast-paced environment

Oral and written communication

Two Patient Access areas including ED

Education

High School Diploma or GED

0–1 year customer service

0–1 year admin experience in medical facility/health insurance

Some college coursework is preferred

Tools

Scheduling system

Job description

Conifer Health Solutions, LLC. is seeking a Patient Access representative to support hospital registration, pre-admission and admissions processes at our facility. You will ensure accurate patient demographics, explain the financial aspects, and collect liabilities with compliant techniques.

The role may involve scheduling diagnostic procedures and coordinating post-discharge care as needed. Responsibilities include greeting patients, completing registration, scanning PHI, and maintaining