Patient Access Pro: Registration & Financial Support

Saint Luke's Health System; Platte City (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

Saint Luke's Health System in Platte City, MO is seeking a Patient Access Representative for full-time day shifts. You will interview patients, gather demographics and insurance information, verify eligibility, and explain billing terms while delivering quality customer service in a fast-paced environment.

You will work with minimal supervision, meet registration requirements, and help patients access payment resources.

Qualifications

• Two years of applicable experience required.
• Ability to perform patient registration at least at one location.
• Familiarity with insurance terminology and billing concepts.

Responsibilities

• Interview patients to collect demographic, financial and biographical information.
• Verify patient insurance eligibility and benefits; assist with billing/payor information.
• Collect payments and refer to financial resources such as payment plans and lines of credit.
• Provide quality customer service and support efficient workflow in a fast-paced environment.

Skills

Customer service

Multitasking

Critical thinking

Computer skills

Job description

Saint Luke's Health System in Platte City, MO is seeking a Patient Access Representative for full-time day shifts. You will interview patients, gather demographics and insurance information, verify eligibility, and explain billing terms while delivering quality customer service in a fast-paced environment.

You will work with minimal supervision, meet registration requirements, and help patients access payment resources.