Patient Access Specialist - Evening/Night, Part-Time

Franciscan Alliance, Inc.; Lafayette (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

Franciscan Health Lafayette East Campus is seeking a Patient Access Representative I to support preregistration, registration and financial counseling at night. You will collect demographics, insurance details and billing data, and explain copays and balances to patients with kindness and accuracy.

The role requires teamwork with clinicians and revenue cycle staff, ensures HIPAA compliance, and supports smooth patient flow through careful data entry and scheduling during a part-time night shift.

Qualifications

• Interviews patient and family to obtain registration information.
• Enter insurance policy number, group number, address, and telephone numbers and patient billing data.
• Counsels patients on copayments, prepayments and outstanding balances.
• Identifies patient liabilities and processes co-payments.
• Completes computer and telephone pre-registrations to maintain patient flow.

Responsibilities

• Interviews patient and family to obtain registration information.
• Enters insurance policy numbers, group numbers, addresses and contact details.
• Counsels patients on copayments and outstanding balances.
• Identifies patient liabilities and collects co-payments.
• Performs pre-registration tasks to maintain patient flow.

Skills

Data entry

HIPAA compliance

Customer service

Financial counseling

Education

High school diploma

Job description

Franciscan Health Lafayette East Campus is seeking a Patient Access Representative I to support preregistration, registration and financial counseling at night. You will collect demographics, insurance details and billing data, and explain copays and balances to patients with kindness and accuracy.

The role requires teamwork with clinicians and revenue cycle staff, ensures HIPAA compliance, and supports smooth patient flow through careful data entry and scheduling during a part-time night shift.