Patient Access Pro — Front Desk, Scheduling & Insurance

Community Health & Wellness Center (CHWC); Torrington (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization in Torrington, CT is recruiting a full-time Patient Access Representative (PAR). The role involves greeting patients, verifying their information, scheduling appointments, and ensuring an excellent customer service experience. Ideal candidates will have previous medical receptionist experience, familiarity with insurance, and strong communication skills. The position requires a high school diploma and proficiency in English. Teleworking may be necessary occasionally.

Qualifications

• 2+ years experience as a medical receptionist preferred.
• Proficient in English; Spanish is a plus.
• Demonstrates excellent customer service skills.

Responsibilities

• Welcome patients and visitors, assisting with new patients.
• Verify patient demographic and insurance information.
• Schedule new patient appointments and manage patient flow.
• Answer phone calls, providing assistance as needed.

Skills

Customer service

Communication

Multi-tasking

Insurance familiarity

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR)

Multi-line phones

Job description

A healthcare organization in Torrington, CT is recruiting a full-time Patient Access Representative (PAR). The role involves greeting patients, verifying their information, scheduling appointments, and ensuring an excellent customer service experience. Ideal candidates will have previous medical receptionist experience, familiarity with insurance, and strong communication skills. The position requires a high school diploma and proficiency in English. Teleworking may be necessary occasionally.