Patient Access Pro: Flexible Hours, Weekend Pay

Sanford; Bismarck (ND); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative (PRN) to provide outstanding patient service as the first point of contact in the clinic or over the phone. You will verify demographics, collect payments, and help patients navigate scheduling and paperwork in a welcoming environment.

The role offers flexible hours with weekend and holiday coverage options. A high school diploma and customer service experience are preferred; medical terminology knowledge is helpful, and BLS may be

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office; medical terminology helpful.
• Customer service skills essential; six months' customer service experience desired.
• BLS may be required for certain locations/settings.

Responsibilities

• Register patients: greet, verify demographics, scan forms, capture signatures.
• Schedule appointments and coordinate referrals and pre-authorizations.
• Answer multi-line phone, manage queues, assist with reminders; support telemedicine when needed.
• Prepare and organize patient charts and supporting provider documents.

Skills

Customer service

Medical terminology

Communication skills

Education

High school diploma

Post-secondary education

Job description

Sanford Health is seeking a Patient Access Representative (PRN) to provide outstanding patient service as the first point of contact in the clinic or over the phone. You will verify demographics, collect payments, and help patients navigate scheduling and paperwork in a welcoming environment.

The role offers flexible hours with weekend and holiday coverage options. A high school diploma and customer service experience are preferred; medical terminology knowledge is helpful, and BLS may be