Patient Access Pro - Financial Clearance & Registration

University of Maryland Medical System Corporation; Glen Burnie (MD); On-site; USD 33,000 - 52,000; Full time

Job summary

University of Maryland Baltimore Washington Medical Center in Glen Burnie, MD is seeking a Patient Access Representative I for full-time daytime shifts, including weekends and holidays. The role handles scheduling, registration, pre-admission processing and wayfinding with a focus on customer service and accurate data entry.

You will verify insurance benefits, obtain pre-certifications, provide cost estimates and assist patients with financial clearance, billing questions and available financial

Qualifications

• High school diploma or GED.
• Two years of clerical, customer service, or receptionist experience.
• Four years of clerical, customer service, or receptionist experience (preferred).
• Healthcare setting experience preferred.

Responsibilities

• Scheduling, registration, pre-admission processing, wayfinding and other admin duties.
• Verify insurance benefits and pre-certifications; provide cost estimates.
• Collect co-pays/deposits and offer financial assistance information.
• First point of contact for patients; deliver customer service in Patient Access.
• Maintain scheduling templates and coordinate with Care Management for reimbursement.

Skills

Interpersonal skills

Data collection

Customer service

Communication

Education

High school diploma or GED

Tools

Epic

Job description

University of Maryland Baltimore Washington Medical Center in Glen Burnie, MD is seeking a Patient Access Representative I for full-time daytime shifts, including weekends and holidays. The role handles scheduling, registration, pre-admission processing and wayfinding with a focus on customer service and accurate data entry.

You will verify insurance benefits, obtain pre-certifications, provide cost estimates and assist patients with financial clearance, billing questions and available financial