Patient Access Pro — Evenings & Nights

Sentara Health; Woodbridge (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Paid time off

Tuition assistance

401k

Job summary

Sentara Northern Virginia Medical Center in Woodbridge, VA is hiring Patient Access Representatives for full-time evenings and nights. The role involves patient registration, verifying identity, entering demographics in the electronic health record, and collecting co-pays and balances.

You will greet patients, answer questions, and may support scheduling, pre-admission, and discharge duties. Required is a high school diploma; 2 years of customer service or data entry experience.

Qualifications

• High School Diploma or equivalent required.
• 2 years of customer service or data entry experience required.
• Proficiency in keyboarding; knowledge of ICD-9/CPT coding and medical terminology preferred.

Responsibilities

• Register patients by verifying identity and selecting correct records.
• Review schedules and physician orders to register for services.
• Scan insurance cards, IDs, Living Wills, POAs; enter demographics and insurance data in EHR.
• Explain and complete regulatory documents; collect co-pays and balances securely.
• Greet patients/families and direct to service areas; may perform scheduling, pre-admission and discharge duties.

Skills

Customer service

Data entry

Keyboarding

Interpersonal skills

Privacy/compliance

Education

High School diploma

Associate's or Bachelor's in lieu of experience

Tools

Electronic health record

Job description

Sentara Northern Virginia Medical Center in Woodbridge, VA is hiring Patient Access Representatives for full-time evenings and nights. The role involves patient registration, verifying identity, entering demographics in the electronic health record, and collecting co-pays and balances.

You will greet patients, answer questions, and may support scheduling, pre-admission, and discharge duties. Required is a high school diploma; 2 years of customer service or data entry experience.