Patient Access & Precertification Specialist II

Southeast Health; Dothan (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Southeast Health in Dothan, AL seeks an Access Specialist II - Precertification to collect patient information, obtain consent, and secure pre-authorizations for procedures. This full-time role supports efficient patient access and accurate billing in a hospital setting.

You will verify insurance, enter demographics and billing data, schedule services, and assist patients with financial counseling. Strong communication and accuracy are essential in a fast-paced environment.

Qualifications

• High School diploma is required.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.
• Medical terminology is required; may be learned through SEH training program.

Responsibilities

• Works as part of a multi-disciplinary team to answer inquiries and provide information.
• Handles scheduling or patient enrollment for services.
• Enters/updates demographic, financial/billing, caregiver contact, and patient record information.
• Verifies third party payer coverage and collects self-pay balances.
• Obtains/initiates authorizations for clinical services and required signatures for billing.
• Transcribes orders in software for patient account processing.
• Coordinates self-pay workflows and helps patients with SE Health financial assistance programs.

Skills

Keyboard skills

Basic computer skills

Medical terminology

Written and verbal communication

Customer service

Education

High School diploma

Job description

Southeast Health in Dothan, AL seeks an Access Specialist II - Precertification to collect patient information, obtain consent, and secure pre-authorizations for procedures. This full-time role supports efficient patient access and accurate billing in a hospital setting.

You will verify insurance, enter demographics and billing data, schedule services, and assist patients with financial counseling. Strong communication and accuracy are essential in a fast-paced environment.