Patient Access & Pre-Auth Specialist

Norton Healthcare; Whitner (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Kentucky seeks a Pre Service Representative to ensure positive patient experiences for surgical procedures. The role involves pre-registration, financial clearance, and handling patient inquiries in a busy call center environment. Candidates should have at least one-year experience in patient registration or insurance verification, with strong communication and problem-solving skills. This position is vital for facilitating seamless patient interactions and ensuring satisfaction.

Qualifications

• One year in Patient Registration, Insurance Verification, or Authorizations.
• Three years in Patient Access is desired.

Responsibilities

• Set expectations for patients undergoing surgical procedures and diagnostic tests.
• Handle pre-registration and financial clearance operations.
• Initiate authorizations for hospital admissions and scheduled procedures.

Skills

Telephone communication

Computer skills

Problem-solving abilities

Customer service

Education

High School Diploma or GED

Job description

A healthcare organization in Kentucky seeks a Pre Service Representative to ensure positive patient experiences for surgical procedures. The role involves pre-registration, financial clearance, and handling patient inquiries in a busy call center environment. Candidates should have at least one-year experience in patient registration or insurance verification, with strong communication and problem-solving skills. This position is vital for facilitating seamless patient interactions and ensuring satisfaction.