Patient Access & Pre-Arrival Specialist

Memorial Physician Practices; Marquette (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition assistance

Well-being programs

Career growth

Job summary

UP Health System - Marquette is hiring a Pre-Arrival Coordinator to serve as a liaison between patients, families, referral sources, clinics, and physicians. You will pre-register patients, collect and verify demographic and billing data, and ensure accurate medical records while coordinating procedures and eligibility.

In this role you will support multiple departments, communicate clearly under pressure, and help provide seamless care experiences for our diverse community in Marquette, MI.

Qualifications

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Minimum Work Experience: 1 year clerical experience
• Required Education: High school diploma or equivalent. Associate's degree preferred

Responsibilities

• Serves as a resource and liaison between the patient/family, referral source, clinics, and physicians.
• Selects correct patient to ensure medical record accuracy and to decrease any potential duplicate medical record possibilities.
• Pre-registers all patient types for services, accurately collecting, processing and distributing demographic and billing information to appropriate units, providers, ancillary and service departments.
• Schedules procedures for all ancillary departments utilizing each individual procedure protocol.
• Explains the procedure, preparation, procedure information, procedure requirements for each individual procedure.
• Determines patient eligibility, coverage and insurance limitations.
• Requests results of previous pertinent studies from other facilities.

Skills

Critical thinking

Decisive judgment

Independent work

Education

High school diploma or equivalent

Associate's degree preferred

Job description

UP Health System - Marquette is hiring a Pre-Arrival Coordinator to serve as a liaison between patients, families, referral sources, clinics, and physicians. You will pre-register patients, collect and verify demographic and billing data, and ensure accurate medical records while coordinating procedures and eligibility.

In this role you will support multiple departments, communicate clearly under pressure, and help provide seamless care experiences for our diverse community in Marquette, MI.