Patient Access PBX Clerk: Friendly Call Center Pro

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Kingman Regional Medical Center in Kingman, AZ is seeking a PBX Clerk to greet callers, route calls, and support patient access with professionalism and courtesy. The role emphasizes accuracy in admitting documents, efficient phone handling, and collaboration with the Admitting Supervisor.

High school diploma and at least one year in an office setting are preferred. This position requires light sedentary work, flexibility for evenings or weekends, and a strong focus on customer service in a

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with others.

Responsibilities

• Greets individuals over the PBX in a professional, caring and courteous manner.
• Provides receptionist service over the PBX, and direct calls to the appropriate department or person in a professional manner.
• Adheres to all hospital and department policies, procedures and goals.
• General office functions as assigned to support the department efficiency.
• Provides excellent customer service and adheres to the Behavioral Expectations Agreement.

Education

High school diploma

Excellent customer service

Effective communication

Job description

Kingman Regional Medical Center in Kingman, AZ is seeking a PBX Clerk to greet callers, route calls, and support patient access with professionalism and courtesy. The role emphasizes accuracy in admitting documents, efficient phone handling, and collaboration with the Admitting Supervisor.

High school diploma and at least one year in an office setting are preferred. This position requires light sedentary work, flexibility for evenings or weekends, and a strong focus on customer service in a