Patient Access Operations Supervisor

Intuitive Health; Evansville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Supervisor to lead the Front Desk Receptionist Team across sites, driving performance, staffing, and standard workflows to ensure a patient-centered experience. You will supervise Patient Access Leads, monitor metrics, and partner with leadership on process improvements while maintaining HIPAA compliance.

The role emphasizes strong leadership, coaching, and coordination with hospital partners to ensure high-quality patient access operations and a

Qualifications

• High School Diploma or GED required.
• 2-4 year college degree in Business, Accounting, Medical Administration or related area preferred.
• Minimum of 2 years’ experience in medical office setting.
• Minimum of 5 years’ experience in supervisory or lead role preferred.

Responsibilities

• Provide direct supervision and leadership oversight of Patient Access Leads and front office staff, including hiring recommendations, performance management, corrective action, and time & attendance administration in accordance with company policy and leadership approval requirements.

Skills

Team leadership

Operations oversight

Staff development

Customer service

Communication skills

Conflict management

Education

High School Diploma or GED

2-4 year college degree in Business/Medical Admin

Tools

Word

Excel

Outlook

Job description

Intuitive Health is seeking a Patient Access Supervisor to lead the Front Desk Receptionist Team across sites, driving performance, staffing, and standard workflows to ensure a patient-centered experience. You will supervise Patient Access Leads, monitor metrics, and partner with leadership on process improvements while maintaining HIPAA compliance.

The role emphasizes strong leadership, coaching, and coordination with hospital partners to ensure high-quality patient access operations and a