Patient Access Operations Supervisor

COOPER PEDIATRICS; Camden (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Cooper University Health Care in Camden, NJ, seeks an experienced supervisor to oversee patient access operations across ED,診DI centers, and registration areas. Responsibilities include coordinating daily activities, staff assignments, and special projects in a high-volume setting to ensure smooth admissions, billing accuracy, and compliance.

The role requires 3+ years in healthcare revenue cycle and prior supervisory experience, with strong communication and multitasking abilities.

Qualifications

• 3 years experience in healthcare revenue cycle, emergency room, hospital admissions, or high volume physician office.
• Prior supervisory experience.
• Working knowledge of insurance benefits, authorization requirements and billing codes.
• Strong communication, organizational and interpersonal skills.
• Detail oriented; ability to multi-task using multiple information systems.
• Basic knowledge of medical terminology, diagnostic and procedural codes.

Responsibilities

• Supervises and supports operations of all patient access functions including but not limited to Emergency Department, Diagnostic Centers, Patient Access Service Center, all hospital based registration areas, Urgent Care Center support, financial counseling, copay/financial collection, insurance verification, patient information, verification of physician credentialing, pre-encounter registration, insurance eligibility, benefit verification, and insurance pre-certification/authorization for inpatient and outpatient surgeries, procedures, treatments and/or radiology studies when applicable.
• Manages, plans, and organizes/coordinates all daily activities and business functions including staffing, staff assignments, special projects, staff development/training, purchasing, and ensuring accurate identification of managed care plans, network eligibility, and/or billing compliance with contractual and regulatory requirements.

Skills

Communication

Organization

Interpersonal skills

Multi-tasking

Education

High school diploma

Some college preferred

Job description

Cooper University Health Care in Camden, NJ, seeks an experienced supervisor to oversee patient access operations across ED,診DI centers, and registration areas. Responsibilities include coordinating daily activities, staff assignments, and special projects in a high-volume setting to ensure smooth admissions, billing accuracy, and compliance.

The role requires 3+ years in healthcare revenue cycle and prior supervisory experience, with strong communication and multitasking abilities.