DIRECTOR PATIENT ACCESS CENTER

Cooper University Health Care; Camden (NJ); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Job summary

Cooper University Health Care is seeking a Senior Director to lead the Access Center, delivering an exceptional patient and physician experience. You will oversee processes and coordination to align with Cooper's mission, brand, and culture, ensuring smooth communication and timely issue resolution related to scheduling and physician protocols.

The role requires five years of progressive managerial experience in a clinical setting, RN licensure in New Jersey, and a Bachelor's degree with

Qualifications

• Minimum five years recent and progressive managerial experience in a clinical setting.
• Demonstrates competence in administration, education and clinical nursing practice.
• Ability to communicate effectively and work collaboratively.
• Current RN licensure in State of New Jersey.

Responsibilities

• Lead and manage the Access Center operations in collaboration with senior leaders.
• Oversee processes and procedures to support Cooper's mission and culture.
• Ensure effective communication and issue resolution regarding physician protocols and scheduling.
• Maintain relationships between the Access Center and medical disciplines served.

Skills

Managerial experience

Communication

Collaboration

Leadership

Education

Bachelor's degree

Master's degree preferred

Job description

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

In collaboration with senior leaders, the Senior Director spearheads the delivery of an exceptional experience to the patients, customers, and physicians that contact the Access Center. Oversees the processes and procedures that appropriately support Cooper's mission while upholding its brand, vision, values, and culture. Provides for smooth communication and issues resolution related to physician protocols, desired scheduling practices, and the overall relationship between the Access Center and the medical disciplines it serves.

Experience Required

• Minimum of five years recent and progressive managerial experience in a clinical setting.
• Demonstrated competence in administration, education and clinical nursing practice.
• Demonstrates understanding of the social, political, and economic influences affecting health care programs.
• Demonstrates the ability to communicate effectively and work collaboratively.

Education Requirements

Bachelor's Degree, Master's Degree preferred

License/Certification Requirements

• Current RN licensure in State of New Jersey.