Patient Access Operations Supervisor

Community Health Systems; Birmingham (AL); On-site; USD 60,000 - 76,000; Full time

Job summary

Community Health Systems in Birmingham, AL is seeking a Supervisor, Patient Access to oversee admissions and registration operations, supervise staff, and ensure accurate patient data collection. The role partners with clinical and administrative teams to deliver efficient patient flow and high-level customer service.

You will train staff, develop schedules, manage regulatory compliance, handle insurance verification and financial clearance, and drive process improvements.

Qualifications

• Associate degree or higher preferred.
• 1-2 years of related healthcare experience required.
• 1-2 years of leadership experience preferred.

Responsibilities

• Oversees admissions and registration operations and staff.
• Provides training, coaching and development opportunities.
• Oversees patient intake and data collection for accuracy.
• Ensures compliance with regulatory requirements and policies.
• Facilitates communication between patient access and clinical teams.
• Addresses patient concerns professionally and promptly.
• Monitors quality assurance and implements process improvements.
• Oversees insurance verification and financial clearance processes.
• Develops staff schedules to ensure adequate coverage.
• Collects co-payments and documents financial transactions.
• Performs other duties as assigned.
• Maintains regular attendance and compliance.

Skills

Leadership

Staff training

Communication

Team coordination

Regulatory compliance

Data analysis

Time management

Customer service

Process improvement

Education

Associate degree or higher

Tools

Healthcare software

Data analysis tools

Google Workspace

Microsoft 365

Job description

Community Health Systems in Birmingham, AL is seeking a Supervisor, Patient Access to oversee admissions and registration operations, supervise staff, and ensure accurate patient data collection. The role partners with clinical and administrative teams to deliver efficient patient flow and high-level customer service.

You will train staff, develop schedules, manage regulatory compliance, handle insurance verification and financial clearance, and drive process improvements.