Patient Access Operations Manager

University of California - San Francisco; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

The University of California - San Francisco is seeking a Patient Access Service Manager to oversee the operational and technical functions at UCSF Health Mission Bay. This role includes leading daily operations, managing staffing, and ensuring financial account management across various departments.

The successful candidate will have a bachelor’s degree or significant experience in healthcare operations, alongside strong managerial and problem-solving skills. This position requires working on-site in San Francisco and being on-call as needed.

Qualifications

• Bachelor’s degree in a related field or four years of relevant experience plus five years of healthcare experience.
• Strong skills in planning, delegating work, and resource management.
• Excellent verbal and written communication skills.

Responsibilities

• Lead daily operations and respond to unscheduled events.
• Monitor account assignments and staff follow-ups as the DNB champion.
• Drive process improvement initiatives through data analysis.

Skills

Managerial skills

Problem-solving

Interpersonal communication

Staff development

Education

Bachelor’s degree or relevant experience

Tools

EPIC

Job description

The University of California - San Francisco is seeking a Patient Access Service Manager to oversee the operational and technical functions at UCSF Health Mission Bay. This role includes leading daily operations, managing staffing, and ensuring financial account management across various departments.

The successful candidate will have a bachelor’s degree or significant experience in healthcare operations, alongside strong managerial and problem-solving skills. This position requires working on-site in San Francisco and being on-call as needed.