Patient Access Operations Manager

Avem Business Solutions; Oklahoma City (OK); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Avem Health Partners seeks an experienced Patient Access Services Manager to lead operations across multiple hospital sites from a home-office setup in Oklahoma City. You will supervise staff, coordinate patient flow, and drive process improvements while ensuring compliance with HIPAA and 501R guidelines.

Candidates should have a high school diploma, at least 4 years of management in Patient Access, strong communication, and knowledge of hospital access processes.

Qualifications

• High school diploma or equivalent.
• Minimum 4 years of management experience in Patient Access Services.
• Knowledge of hospital and physician access management processes.
• Strong communication and problem-solving skills.
• Experience with total quality management concepts and tools.

Responsibilities

• Provide leadership for Patient Access Services staff and develop hospital-level supervisors.
• Coordinate patient flow and ensure alignment with organizational goals across sites.
• Lead quality assurance and process-improvement initiatives.
• Maintain controls over cash collections and proper payments handling.
• Prepare and present KPI reports to senior management.

Skills

Leadership

Communication

Problem-solving

Process improvement

Staff development

Education

High school diploma

CHAM certification (within 1 year)

Tools

Mainframe

Health IT

Job description

Avem Health Partners seeks an experienced Patient Access Services Manager to lead operations across multiple hospital sites from a home-office setup in Oklahoma City. You will supervise staff, coordinate patient flow, and drive process improvements while ensuring compliance with HIPAA and 501R guidelines.

Candidates should have a high school diploma, at least 4 years of management in Patient Access, strong communication, and knowledge of hospital access processes.