Patient Access Operations Leader (Front-End Revenue Cycle)

Mount Sinai Morningside; New York (NY); On-site; USD 87,000 - 130,000; Full time

Job summary

Mount Sinai Morningside Hospital is seeking a Manager of Patient Access Services to lead day-to-day operations across assigned service areas, ensuring accurate registration, insurance verification, and financial clearance in a hospital setting. The role collaborates with Revenue Cycle, IT, Finance, and HR to enhance efficiency and compliance while promoting a patient‑centered access experience.

The manager will supervise staff, monitor metrics, and implement process improvements.

Qualifications

• Experience managing Patient Access or front-end revenue cycle operations within a hospital or large health system.
• Strong interpersonal, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Oversee daily Patient Access operations to ensure accurate registration, insurance capture, and regulatory compliance.
• Monitor performance metrics and drive corrective actions to improve productivity and quality.
• Lead staff development, onboarding, and ongoing regulatory training, including customer service standards.

Skills

Patient Access

Leadership

Operational oversight

Communication

Collaboration

Education

Bachelor’s Degree

Tools

EPIC

Job description

Mount Sinai Morningside Hospital is seeking a Manager of Patient Access Services to lead day-to-day operations across assigned service areas, ensuring accurate registration, insurance verification, and financial clearance in a hospital setting. The role collaborates with Revenue Cycle, IT, Finance, and HR to enhance efficiency and compliance while promoting a patient‑centered access experience.

The manager will supervise staff, monitor metrics, and implement process improvements.