Patient Access Operations Leader

Providence Swedish; Redmond (WA); On-site; USD 41,000 - 62,000; Full time

Job summary

Providence Swedish Mill Creek is seeking a leadership role in patient access to oversee daily department operations and drive key initiatives in the revenue cycle. You will collaborate with the department Manager to resolve issues impacting patient access and ensure staff adherence to customer service standards.

The position requires supervising staff and performing duties across Financial Counselor, Registration Representative and Receptionist Clerk roles, with a focus on accuracy and

Qualifications

• 4 years of experience in healthcare related registration, billing, and/or financial counseling.

Responsibilities

• Supervise and delegate all aspects of daily departmental operations.
• Develop and implement an operational plan including staffing resources, policies and procedures, and quality improvement activities.
• Ensure timely, accurate and compliant registration and financial counseling of all patients.

Skills

Healthcare registration

Education

Bachelor's Degree

Job description

Providence Swedish Mill Creek is seeking a leadership role in patient access to oversee daily department operations and drive key initiatives in the revenue cycle. You will collaborate with the department Manager to resolve issues impacting patient access and ensure staff adherence to customer service standards.

The position requires supervising staff and performing duties across Financial Counselor, Registration Representative and Receptionist Clerk roles, with a focus on accuracy and