Patient Access Operations Lead

aah; Macon (GA); On-site; USD 32,000 - 47,000; Full time

Job summary

Advocate Health in Macon, GA is seeking a Patient Access Supervisor to oversee daily operations in patient service areas and ensure efficiency. You will educate staff on policy changes and manage supplies and schedules to optimize throughput.

Candidate will lead training, coordinate HR-related activities, and ensure accurate patient registration with HIPAA compliance. Prior experience in patient access or related roles is required.

Qualifications

• High school diploma or GED is required.
• Two years of experience in Patient Access or related roles (office support, billing, or call center).
• Experience with healthcare systems and HIPAA compliance is preferred.

Responsibilities

• Oversee daily operations of patient service areas.
• Educate and update staff on policies and procedures.
• Manage supplies within budget and department needs.
• Assess staffing needs and communicate to leadership.
• Provide leadership and training to patient services staff.

Skills

Leadership

Communication

Analytical skills

Multitasking

Attention to detail

Education

High School diploma or GED

Tools

EPIC

Insurance verification tools

Microsoft Office

Job description

Advocate Health in Macon, GA is seeking a Patient Access Supervisor to oversee daily operations in patient service areas and ensure efficiency. You will educate staff on policy changes and manage supplies and schedules to optimize throughput.

Candidate will lead training, coordinate HR-related activities, and ensure accurate patient registration with HIPAA compliance. Prior experience in patient access or related roles is required.