Patient Access Coordinator - Growth & Training Path

PT Solutions Physical Therapy; Lutz (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Career progression

PTO & Sick Leave

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Florida seeks a Patient Access Coordinator to manage front-desk tasks, payments, and scheduling, ensuring a smooth clinic flow and accurate records. You will support clinical teams and help deliver a positive patient experience across the site.

The role emphasizes strong communication, multi-tasking, and adherence to workflows, with opportunities for professional development and a commitment to quality care in a nationwide PT practice.

Qualifications

• High School or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms strongly preferred.
• Must pass compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure HIPAA, insurance processes, and documentation standards are followed.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations and special projects as needed.

Job description

PT Solutions Physical Therapy in Florida seeks a Patient Access Coordinator to manage front-desk tasks, payments, and scheduling, ensuring a smooth clinic flow and accurate records. You will support clinical teams and help deliver a positive patient experience across the site.

The role emphasizes strong communication, multi-tasking, and adherence to workflows, with opportunities for professional development and a commitment to quality care in a nationwide PT practice.