Patient Services Coordinator: Access & Care Advocate

PT Solutions Physical Therapy; Montclair (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey.

You'll verify insurance, secure prior authorizations, coordinate referrals, and optimize schedules. This role offers full-time hours, competitive hourly pay, and opportunities for growth within a nationwide practice.

Join a mission-driven team recognized as a USA Today Top Workplace, including 2026.

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience, healthcare preferred.

Responsibilities

• Reconcile patient payments and charges following HIPAA guidelines.
• Verify insurance coverage and benefits, and manage prior authorizations.
• Obtain required authorizations and referrals.
• Oversee patient payments and reconcile weekly/monthly.
• Maintain positive relationships with patients, providers, clinicians, and internal staff.

Skills

Customer service

Healthcare experience

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey.

You'll verify insurance, secure prior authorizations, coordinate referrals, and optimize schedules. This role offers full-time hours, competitive hourly pay, and opportunities for growth within a nationwide practice.

Join a mission-driven team recognized as a USA Today Top Workplace, including 2026.