Patient Access Navigator: Registration, Verification & Service

North Country Healthcare; Berlin (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

North Country Healthcare in Berlin, New Hampshire is seeking a dedicated Patient Access Representative. This role is crucial for the registration process, including collecting patient demographics, insurance verification, and handling payments. Candidates should have strong organizational and communication skills, along with a high school diploma and preferably some healthcare experience.

The ideal candidate will prioritize customer service and adhere to facility standards while managing various tasks and responsibilities efficiently.

Qualifications

• Good communication and customer service skills with a pleasant, clear speaking voice.
• Must have organizational skills with the ability to prioritize workload.
• One year of hospital or healthcare experience in registration or business office environment preferred.

Responsibilities

• Functions as primary receptionist for incoming patients.
• Enters data into electronic medical record modules.
• Collects payments for services or co-payments from patients.

Skills

Excellent customer service skills

Good communication skills

Organizational skills

Knowledge of medical terminology

Education

High School Diploma or equivalent

Tools

AccuReg software

Job description

North Country Healthcare in Berlin, New Hampshire is seeking a dedicated Patient Access Representative. This role is crucial for the registration process, including collecting patient demographics, insurance verification, and handling payments. Candidates should have strong organizational and communication skills, along with a high school diploma and preferably some healthcare experience.

The ideal candidate will prioritize customer service and adhere to facility standards while managing various tasks and responsibilities efficiently.