Patient Access Navigator (PRN) - ER & Outpatient Registration

Lifepoint Health; Danville (VA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Benefits package

PTO & leave

Tuition assistance

Wellness programs

Career development

Job summary

Lifepoint Health in Danville, VA is seeking a Patient Access Coordinator who will support the Outpatient Registration area, handling registration and revenue cycle tasks to ensure accurate, timely intake for patients.

The role requires attention to demographic and billing details, verifies insurance, and assists with payment arrangements, contributing to a compassionate, efficient patient experience in the Emergency Department.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service and/or health care experience preferred.
• Experience in prior authorization or insurance verification preferred.

Responsibilities

• Enter demographic, billing and clinical information into the registration system with timeliness and accuracy.
• Distribute forms, documents, and educational handouts to patients/family members.
• Verify insurance benefits and validate authorizations/pre-certifications.
• Complete estimations, review upfront collections, process payments, and establish payment arrangements; assess patient propensity to pay and escalate as needed.

Skills

Customer service

Healthcare experience

Prior authorization

Insurance verification

Education

High School Diploma or equivalent

Job description

Lifepoint Health in Danville, VA is seeking a Patient Access Coordinator who will support the Outpatient Registration area, handling registration and revenue cycle tasks to ensure accurate, timely intake for patients.

The role requires attention to demographic and billing details, verifies insurance, and assists with payment arrangements, contributing to a compassionate, efficient patient experience in the Emergency Department.