Pre-Access Specialist II: Insurance Verification

Phoenix Children's; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Phoenix Children's in Phoenix, AZ, is seeking a Pre-Access Specialist II to verify insurance, obtain authorizations, and pre-register patients for scheduled Diagnostic, Surgical, Audiology and Rehabilitation visits. The role uses an EMR and an automated verification tool to confirm benefits and educate families on potential out-of-pocket costs.

You will handle daily tasks with accuracy, communicate clearly with patients and providers, and participate in ongoing training to maintain competency.

Responsibilities

• Verify insurance coverage and benefits using an automated verification tool, payer websites, or by phone.
• Obtain required authorizations for scheduled visits and document in account notes.
• Organize, prioritize and review daily work activity to ensure completion of workload.
• Answer telephone and emails promptly, maintain positive relationships with patients, guarantors, and staff.

Job description

Phoenix Children's in Phoenix, AZ, is seeking a Pre-Access Specialist II to verify insurance, obtain authorizations, and pre-register patients for scheduled Diagnostic, Surgical, Audiology and Rehabilitation visits. The role uses an EMR and an automated verification tool to confirm benefits and educate families on potential out-of-pocket costs.

You will handle daily tasks with accuracy, communicate clearly with patients and providers, and participate in ongoing training to maintain competency.