Patient Access Navigator

McLeod Health; Little River (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

McLeod Health in Little River, SC is seeking a friendly Front Desk/Patient Access representative to greet patients, verify identities, collect required information, and support the registration process. You will work to create a smooth, compliant experience aligned with our Service Excellence Standards.

The role emphasizes teamwork, accuracy with insurance verification, explaining benefits, and guiding patients to care paths.

Qualifications

• Excellent interpersonal skills and ability to greet patients professionally.
• Proficient with computer systems and MS Office.
• Knowledge of medical terminology and healthcare processes.

Responsibilities

• Interview patients to collect personal, demographic, insurance, and medical information.
• Verify patient identity and assist with required forms.
• Explain insurance benefits and patient financial responsibilities.
• Schedule walk-in appointments and transcribe orders.
• Assist patients with MyChart activation and registration experience.
• Direct patients to care and provide wayfinding.
• Maintain a positive patient experience through expeditious service.

Skills

Excellent interpersonal skills

Computer usage

Knowledge of medical terminology

Education

High school diploma/GED

Tools

Microsoft Office Suite

Job description

McLeod Health in Little River, SC is seeking a friendly Front Desk/Patient Access representative to greet patients, verify identities, collect required information, and support the registration process. You will work to create a smooth, compliant experience aligned with our Service Excellence Standards.

The role emphasizes teamwork, accuracy with insurance verification, explaining benefits, and guiding patients to care paths.