Patient Access Navigator

University of Virginia; Fishersville (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

$3,500 Full-Time Sign-On Bonus

Comprehensive Epic training and On-bo​

Structured shadowing and trainer time

Exposure to multiple outpatient areas

Saturday rotation and shift different​

Job summary

University of Virginia Health is seeking a Patient Access Specialist to manage registration, insurance verification, and access services across outpatient areas. The role emphasizes accuracy, excellent communication, and support for diverse patient needs.

The position offers full-time hours, comprehensive training on site, and opportunities to grow into leadership roles within Patient Access. A fast-paced environment and collaboration with clinical teams are key aspects.

Qualifications

• Experience or ability in patient registration and insurance verification.
• Strong communication and accuracy in handling financial resources.

Responsibilities

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring records are complete and accurate.
• Assisting patients with financial resources and navigating applications.
• Supporting scheduled appointments, walk-ins including laboratory visits and other outpatient services.
• Responding to departmental communications and system changes.
• Collaborating with teammates and clinical departments to move patients through care.

Skills

Registration

Insurance verification

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

University of Virginia Health is seeking a Patient Access Specialist to manage registration, insurance verification, and access services across outpatient areas. The role emphasizes accuracy, excellent communication, and support for diverse patient needs.

The position offers full-time hours, comprehensive training on site, and opportunities to grow into leadership roles within Patient Access. A fast-paced environment and collaboration with clinical teams are key aspects.