Emergency Dept Patient Access Navigator

Go VCE; Manassas (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Savings

Disability Insurance

HSA/FSAs

Education Support

Job summary

UVA Health in Virginia is seeking a Patient Access Specialist to ensure a seamless registration experience and accurate navigation of financial resources for patients in outpatient settings.

The role involves welcoming patients, verifying demographics and insurance, collecting signatures, and supporting multiple specialties. You will float across MRI, Surgical Services, Radiology, and Health Center locations, with a daytime schedule and rotating weekend/holiday coverage.

Qualifications

• High School Diploma or Equivalent.
• No prior experience required.
• No professional licensure required.

Responsibilities

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring registration records are complete and accurate.
• Assisting patients with financial assistance resources and helping eligible individuals navigate application processes.
• Supporting scheduled appointments as well as walk-in services including laboratory visits, imaging, EKGs, and other outpatient services.
• Responding to departmental communications, workflow updates, and system changes.
• Collaborating with teammates and clinical departments to ensure patients move efficiently through the care process.
• Floating between multiple outpatient registration areas including MRI, Surgical Services, Main Radiology, Health Center, and other registration locations as operational needs evolve.

Skills

Customer service

Communication

Attention to detail

Adaptability

Education

High School Diploma or Equivalent

Job description

UVA Health in Virginia is seeking a Patient Access Specialist to ensure a seamless registration experience and accurate navigation of financial resources for patients in outpatient settings.

The role involves welcoming patients, verifying demographics and insurance, collecting signatures, and supporting multiple specialties. You will float across MRI, Surgical Services, Radiology, and Health Center locations, with a daytime schedule and rotating weekend/holiday coverage.