Patient Access & Medication Management Coordinator

ARC Health; Issaquah (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k) with employer match up to 4%

Medical, dental, and vision insurance

HSA with employer contribution and FSA

Employer-paid life insurance and AD&D

Employee Assistance Program (EAP)

Generous paid time off and holidays

Job summary

ARC Health in Issaquah, WA seeks a Medication Management Coordinator to handle intake, scheduling, documentation, and billing for psychiatric medication management services. This non-clinical role partners with providers to ensure timely access to care.

The position emphasizes HIPAA compliance, organized workflows, and accurate records, supporting management of patient records in AdvancedMD and billing tasks to maintain a positive patient experience.

Qualifications

• Bachelor’s degree required; psychology or related field strongly preferred.
• Minimum of 2 years of experience in a leadership or supervisory role.
• Experience scheduling patients and managing workflows within an Electronic Health Record (EHR) system (AdvancedMD experience preferred).
• Prior experience in a healthcare, behavioral health, or medical office setting is highly valued.
• Excellent communication and organizational skills.
• Ability to stay calm and focused in a dynamic, patient-facing environment.
• Tech-savvy and confident using electronic health systems and payment platforms.

Responsibilities

• Serve as a primary administrative point of contact for intake, scheduling, documentation, and billing processes.
• Maintain patient records and ensure accuracy within AdvancedMD.
• Coordinate patient communications, reminders, and onboarding follow-ups.
• Support provider documentation workflows and prepare non-clinical materials.

Skills

Leadership

Communication

Organization

Tech-savvy

Education

Bachelor’s degree

Tools

AdvancedMD

Job description

ARC Health in Issaquah, WA seeks a Medication Management Coordinator to handle intake, scheduling, documentation, and billing for psychiatric medication management services. This non-clinical role partners with providers to ensure timely access to care.

The position emphasizes HIPAA compliance, organized workflows, and accurate records, supporting management of patient records in AdvancedMD and billing tasks to maintain a positive patient experience.