Behavioral Health Medical Assistant & Care Coordinator

Preventive Measures; Washington (District of Columbia); On-site; USD 25,000 - 34,000; Full time

Job summary

Preventive Measures in Washington, DC is seeking a Medical Assistant to provide administrative and clinical support to the medical team, focusing on psychiatric medication management services for adult and youth programs. The role includes scheduling appointments, coordinating with patients, maintaining EMR documentation, and supporting insurance authorizations to ensure timely, quality patient care.

Candidates should have a high school diploma or GED, CMA/RMA preferred, and at least one year of

Qualifications

• High school diploma or GED required.
• CMA or RMA certification preferred.
• Minimum of one year of medical office or outpatient behavioral health experience preferred.
• Experience using Electronic Medical Records (EMR) systems.
• Knowledge of medical terminology and insurance authorization processes.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism in a fast-paced healthcare environment.

Responsibilities

• Schedule, confirm, and coordinate medication management appointments for adult and youth patients.
• Maintain provider schedules to maximize appointment availability and continuity of care.
• Contact patients regarding upcoming appointments, cancellations, no-shows, and rescheduling.
• Serve as the primary liaison between patients, providers, pharmacies, and clinical staff.
• Respond professionally and promptly to incoming telephone calls, voicemails, and patient inquiries.
• Triage non-emergency patient concerns and route clinical matters to the appropriate provider.
• Communicate provider instructions, appointment reminders, and follow-up recommendations to patients.

Skills

Excellent verbal and written comms

Strong organizational skills

Attention to detail

Team collaboration

Education

High school diploma or GED

CMA or RMA preferred

Tools

Electronic Medical Records (EMR) systems

Job description

Preventive Measures in Washington, DC is seeking a Medical Assistant to provide administrative and clinical support to the medical team, focusing on psychiatric medication management services for adult and youth programs. The role includes scheduling appointments, coordinating with patients, maintaining EMR documentation, and supporting insurance authorizations to ensure timely, quality patient care.

Candidates should have a high school diploma or GED, CMA/RMA preferred, and at least one year of