Patient Access & Medical Admin Assistant

CVP (Customer Value Partners); Lamar (CO); On-site; USD 51,000 - 54,000; Full time

Job summary

CVP is recruiting Medical Support Assistants to support the Lamar Outpatient Clinic located at 1401 South Main St., Suite 2, Lamar, CO 81052. Clinic hours are Monday - Friday, 8:00 am – 4:30 pm, excluding federal holidays. Must reside within 50 miles of the location.

Responsibilities include scheduling, patient reception, insurance processing, EMR documentation, and coordination of transportation. A minimum six months of customer service experience and US citizenship are required.

Qualifications

• High school diploma or GED required.
• At least 6 months of customer service experience.
• Ability to pass a required security clearance (US citizenship required).

Responsibilities

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
• Ability to pass a required level of security clearance (US Citizenship Required).
• Utilize computer programs appropriately, usually involving spreadsheets, word processing.
• Ability to type 50 wpm with minimum errors (Typing test required).
• High School education or GED equivalent.
• Familiarity with medical terminology, hospital terminology and/or clinics.
• Technically proficient in the skills necessary to fulfill the government’s requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
• Minimum six (6) months of customer service experience.

Skills

Customer service

Typing 50 wpm

Medical terminology

EMR proficiency

Education

High School diploma or GED

Tools

EMR systems

Spreadsheets

Word processing

Job description

CVP is recruiting Medical Support Assistants to support the Lamar Outpatient Clinic located at 1401 South Main St., Suite 2, Lamar, CO 81052. Clinic hours are Monday - Friday, 8:00 am – 4:30 pm, excluding federal holidays. Must reside within 50 miles of the location.

Responsibilities include scheduling, patient reception, insurance processing, EMR documentation, and coordination of transportation. A minimum six months of customer service experience and US citizenship are required.