Clinic Medical Support Specialist - Scheduling and Admin

CVP (Customer Value Partners); Salida (CO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health & Wellness benefits

Job summary

CVP is recruiting Medical Support Assistants to support the Salida Telehealth Clinic at 920 Rush Drive, Salida, CO 81201. Clinic hours are Monday through Friday, 8:00 am – 4:30 pm, excluding federal holidays; must reside within 50 miles of the location.

Responsibilities include scheduling and managing patient appointments, providing reception support, ROI duties, EMR scanning, and handling phone communications.

Qualifications

• High School diploma or GED required.
• Minimum six months of customer service experience.
• Typing speed of 50 words per minute with low error rate.
• Ability to pass a US Citizenship security clearance.
• Familiarity with medical terminology and hospital terminology.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and consults.
• Provide general reception support in ROI offices at medical centers.
• Scan insurance cards and complete required EMR entries.
• Handle phone calls and manage communications with patients.
• Review travel reimbursement requests and reconcile vouchers.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients with clinical teams.
• Operate computer programs, typically spreadsheets and word processing.

Skills

Customer service

Typing 50 wpm

Security clearance

Medical terminology

Phone etiquette

Data entry

Education

High School diploma or GED

Tools

EMR software

Microsoft Word

Microsoft Excel

Job description

CVP is recruiting Medical Support Assistants to support the Salida Telehealth Clinic at 920 Rush Drive, Salida, CO 81201. Clinic hours are Monday through Friday, 8:00 am – 4:30 pm, excluding federal holidays; must reside within 50 miles of the location.

Responsibilities include scheduling and managing patient appointments, providing reception support, ROI duties, EMR scanning, and handling phone communications.