Patient Access Manager: Lead Registration & Experience

St. Luke's Hospital; Chesterfield (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Chesterfield, MO, is seeking a Patient Access Manager to lead registration operations across the organization, ensuring a seamless patient experience and revenue integrity.

You will supervise two Patient Access Supervisors, drive continuous improvement, ensure regulatory compliance, and collaborate with clinical and operational leaders to deliver exceptional service. This role emphasizes staff development, patient-centric processes, and data-driven performance metrics to

Qualifications

• Education: Bachelor's in healthcare administration, or related field; Master’s preferred.
• Experience: 5+ years in healthcare operations, patient access, or revenue cycle; 5+ years in leadership.
• Strong background in Revenue Cycle operations and patient access/registration essential.

Responsibilities

• Provide strategic and operational leadership of all patient registration points.
• Lead two Patient Access Supervisors and teams to ensure standardized workflows.
• Drive continuous improvement, workforce engagement, and quality outcomes.
• Ensure regulatory compliance and revenue integrity across all sites.

Skills

Leadership experience

Revenue cycle knowledge

Healthcare operations

Patient access

Education

Bachelor's degree in healthcare administration

Master's degree preferred

Job description

St. Luke’s Hospital in Chesterfield, MO, is seeking a Patient Access Manager to lead registration operations across the organization, ensuring a seamless patient experience and revenue integrity.

You will supervise two Patient Access Supervisors, drive continuous improvement, ensure regulatory compliance, and collaborate with clinical and operational leaders to deliver exceptional service. This role emphasizes staff development, patient-centric processes, and data-driven performance metrics to