Patient Access Manager: Lead Healthcare Access & Experience

Socket.dev; Denton (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Texas Health Denton is seeking a Patient Access Services Manager to oversee daily PAS operations, drive staffing and service excellence, and align with revenue cycle goals. The role requires leadership, HIPAA awareness, and strong collaboration with clinical and administrative teams.

The position emphasizes staff development, process improvement, and reliable patient service across registration, scheduling, and insurance verification in a full-time daytime schedule at Denton, TX.

Qualifications

• Associate's Degree in Business Management or equivalent is required.

Responsibilities

• Oversee daily operations of Patient Access to support revenue cycle goals.
• Lead and develop PAS staff, with performance evaluations and coaching.
• Ensure compliance with HIPAA, payer requirements, and hospital policies.
• Improve patient experience and service quality across departments.
• Promote process standardization and use of PAS applications.

Skills

Leadership

Customer service

Communication

Problem-solving

Multi-tasking

Empathy

Bilingual (Spanish)

Education

Associate's Degree in Business Management or equivalent

Tools

Epic

Microsoft Office

Registration software

Job description

Texas Health Denton is seeking a Patient Access Services Manager to oversee daily PAS operations, drive staffing and service excellence, and align with revenue cycle goals. The role requires leadership, HIPAA awareness, and strong collaboration with clinical and administrative teams.

The position emphasizes staff development, process improvement, and reliable patient service across registration, scheduling, and insurance verification in a full-time daytime schedule at Denton, TX.