Patient Access Coordinator

Augusta Health; Fishersville (VA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement savings plans

Paid time off

Tuition reimbursement

Onsite parking

Onsite childcare assistance

Job summary

Augusta Health in Fishersville, VA is hiring a Patient Access Specialist to register patients into the health information system, verify eligibility, collect payments, and coordinate care with hospital staff. This on-site role emphasizes accuracy, empathy, and service excellence in a busy patient access environment.

Responsibilities include gathering complete patient demographics and insurance details, obtaining signatures, scanning documents, and supporting front-end operations to ensure smooth

Qualifications

• High School Diploma or GED required.
• 1 year of patient/customer-facing experience preferred.
• US work authorization in Virginia.
• Ability to operate in a medical office environment.

Responsibilities

• Capture and enter accurate patient demographic and financial information.
• Verify insurance and coordinate with pre-authorization for financial clearance.
• Explain financial responsibilities to patients and collect payments.
• Enter orders for labs or radiology services as required.
• Scan and attach documents to the patient record.
• Complete registration quality audit tasks in a timely manner.
• Communicate with patients, families, insurers and hospital staff.

Skills

Active listening

Communication skills

Attention to detail

Multi-tasking

Education

High School diploma or GED

Job description

Augusta Health in Fishersville, VA is hiring a Patient Access Specialist to register patients into the health information system, verify eligibility, collect payments, and coordinate care with hospital staff. This on-site role emphasizes accuracy, empathy, and service excellence in a busy patient access environment.

Responsibilities include gathering complete patient demographics and insurance details, obtaining signatures, scanning documents, and supporting front-end operations to ensure smooth