Patient Access Lead: Front-End Revenue Cycle

UofL Health; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Patient Access Coordinator to oversee front-end revenue cycle activities and ensure a positive first impression for patients and families. The role emphasizes accurate registrations, insurance verification, and pre-authorizations in a fast-paced hospital setting.

You will manage co-pays and referrals, liaise with eligibility staff, and support training for front-end operations while upholding HIPAA privacy and security standards.

Qualifications

• Two years of relevant patient access experience (required).
• Strong customer service and communication skills.
• Familiarity with HIPAA privacy and security requirements.

Responsibilities

• Oversee patient registration, referrals and pre-authorizations processes.
• Verify insurance, collect co-pays, and coordinate with outreach staff.
• Provide accurate information to patients and families about financial responsibility.
• Monitor front-end operations and communicate with PA leadership on issues.
• Maintain compliance with policies, procedures, and regulatory requirements.

Education

High School Diploma or GED/Equivalent (required)

Job description

UofL Health in Louisville, KY is seeking a Patient Access Coordinator to oversee front-end revenue cycle activities and ensure a positive first impression for patients and families. The role emphasizes accurate registrations, insurance verification, and pre-authorizations in a fast-paced hospital setting.

You will manage co-pays and referrals, liaise with eligibility staff, and support training for front-end operations while upholding HIPAA privacy and security standards.