Patient Access Liaison & Scheduling Specialist

OHI - Ocean Health Initiatives, Inc.; Toms River (NJ); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Ocean Health Initiatives, Inc. seeks a Patient Access Representative (PAR) to greet patients, register and verify information, and support scheduling and billing processes.

This multi-tiered role works with EMR systems and Phreesia to ensure accurate demographics and insurance data, while guiding patients through financial assistance options. The PAR collaborates with clinical teams to maintain smooth patient flow, high service standards, and regulatory compliance, with opportunities for growth

Qualificações

• High School diploma or equivalent is required.
• One to two years’ experience using an EMR system is preferred.
• Professional verbal and written communication skills is required.
• Proficiency in Microsoft Office 365 is required.

Responsabilidades

• Pre-register and greet patients, ensuring appointment details are reviewed and confirmed.
• Verify and update insurance information and forms as needed.
• Refer patients to Financial Screener for assistance and follow-up.
• Capture and update patient demographics using Phreesia and NJIIS entries.

Conhecimentos

Customer service

Verbal communication

Written communication

Phreesia familiarity

Formação académica

High School diploma or equivalent

Ferramentas

EMR system

Microsoft Office 365

Descrição da oferta de emprego

Ocean Health Initiatives, Inc. seeks a Patient Access Representative (PAR) to greet patients, register and verify information, and support scheduling and billing processes.

This multi-tiered role works with EMR systems and Phreesia to ensure accurate demographics and insurance data, while guiding patients through financial assistance options. The PAR collaborates with clinical teams to maintain smooth patient flow, high service standards, and regulatory compliance, with opportunities for growth