Patient Access Leader - Hybrid with Regional Travel (RCM)

imh; Audubon (GA); Hybrid; USD 41,000 - 63,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health is seeking a Patient Access Manager to lead and standardize revenue cycle functions across multiple Utah counties. The role emphasizes onsite rounding, training, and workflow optimization to improve service delivery in clinic operations.

The ideal candidate will travel regularly across assigned clinics, collaborate with operations, revenue cycle teams, and IT, and ensure compliance with HIPAA and other regulatory requirements.

Qualifications

• Demonstrated experience in revenue cycle or patient access.
• Ability to train and develop others.
• Ability to travel and round monthly within assigned clinics.
• Demonstrates strong knowledge of the Patient Access function within a revenue cycle.

Responsibilities

• Develops strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development.
• Works with Clinic personnel to optimize and standardize scheduling, check-in, check-out, and financial service activities within the clinic / department.
• Actively participates on committees to achieve efficiencies and desired outcomes; ensure follow-up on action plans and monitors success.
• Monitors quality and manages workload to include patient work queue, claim edit, referral and order work queue management.
• Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff.
• Works with Clinic Managers to ensure functions related to front end activities are operating in optimal performance.
• Works with Clinic Managers to plan and implement strategies relative to front end activities.
• Maintains liaison with medical and other professional and departmental staff in administering policies and procedures regarding revenue cycle activities, patient access and flow.
• Resolves issues relating to patient access (clinic) services and processes.
• Enforces regulatory and compliance requirements (HIPAA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures

Skills

RCM

Patient Registration

Scheduling

Referral Management

Authorizations

Care Coordination

Medical Billing Systems

System Optimization

Training & Education

Collaboration

Education

Associate's degree in healthcare administration or related field

Tools

EPIC system

Job description

Intermountain Health is seeking a Patient Access Manager to lead and standardize revenue cycle functions across multiple Utah counties. The role emphasizes onsite rounding, training, and workflow optimization to improve service delivery in clinic operations.

The ideal candidate will travel regularly across assigned clinics, collaborate with operations, revenue cycle teams, and IT, and ensure compliance with HIPAA and other regulatory requirements.