Patient Access Leader - Admissions & Team Support

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Grandview Medical Center - Birmingham, AL is seeking a Supervisor, Patient Access to oversee the daily admissions operations, ensuring efficient patient intake and registration. This role supervises staff, provides training, and ensures compliance with hospital policies while collaborating with clinical and administrative teams to deliver a seamless patient experience.

The position emphasizes customer service, accuracy in patient data collection, and effective coordination of insurance

Qualifications

• Associate degree or higher preferred.
• 1–2 years of related healthcare experience required.
• 1–2 years of previous leadership experience preferred.

Responsibilities

• Supervises admissions and registration operations and staff.
• Provides training, coaching, and professional development opportunities.
• Oversees patient intake and registration processes and data collection.
• Ensures regulatory compliance and adherence to hospital policies.
• Facilitates communication between patient access and clinical teams.
• Addresses patient concerns and complaints professionally and promptly.

Skills

Leadership

Communication

Collaboration

Time management

Problem solving

Regulatory compliance

Data analysis

Education

Associate Degree or higher preferred

Tools

Google Workspace

Microsoft 365

Healthcare software systems

Data analysis tools

Job description

Grandview Medical Center - Birmingham, AL is seeking a Supervisor, Patient Access to oversee the daily admissions operations, ensuring efficient patient intake and registration. This role supervises staff, provides training, and ensures compliance with hospital policies while collaborating with clinical and administrative teams to deliver a seamless patient experience.

The position emphasizes customer service, accuracy in patient data collection, and effective coordination of insurance