Patient Access & Registration Specialist

Grandview Medical Center; Trussville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Grandview Medical Center in Birmingham, AL seeks a Registrar to support patient care by accurately capturing and verifying demographics and insurance information, scheduling procedures, and maintaining complete patient records.

The role emphasizes courteous customer service, efficient pre-registration, and insurance verifications to facilitate smooth patient flow and accurate billing throughout the patient's stay.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.

Skills

Insurance verification

Medical terminology

EHR systems

Customer service

Attention to detail

Education

High School Graduate

Healthcare administration training

Tools

Registration software

Job description

Grandview Medical Center in Birmingham, AL seeks a Registrar to support patient care by accurately capturing and verifying demographics and insurance information, scheduling procedures, and maintaining complete patient records.

The role emphasizes courteous customer service, efficient pre-registration, and insurance verifications to facilitate smooth patient flow and accurate billing throughout the patient's stay.