Patient Access Lead & Training Mentor

Sanford; Bismarck (ND); Presencial; USD 25 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekend differential

Holiday pay

Resumo da oferta

Sanford Health, a leading rural health system, seeks a Patient Access professional for day shifts within the United States. Schedule features 10-hour day shifts, four days weekly (6:00am–4:30pm) with every-other-weekend work and selected holidays.

Compensation ranges from $18.50 to $29.00 hourly, with weekend differential and holiday pay. You will support internal departments, answer inquiries, and help resolve issues across the department while mentoring new staff and coordinating coverage

Qualificações

• High school diploma or equivalent preferred.
• Associate degree preferred.
• Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred.
• Previous healthcare experience required.

Responsabilidades

• Must be able to work independently without much supervision and accept accountability for individual tasks.
• Excels in customer service skills.
• Assists with new employee orientation and serves as a mentor.
• May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage.
• Assists with on-going department education and training.
• May develop training curriculum and materials to ensure that departmental training needs are met.
• May facilitate change and ensure adoption of new processes.
• Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills.
• May assist in managing productivity and department reports.

Conhecimentos

Customer service

Communication

Formação académica

High school diploma or equivalent

Associate degree preferred

Ferramentas

One Chart EMR

Descrição da oferta de emprego

Sanford Health, a leading rural health system, seeks a Patient Access professional for day shifts within the United States. Schedule features 10-hour day shifts, four days weekly (6:00am–4:30pm) with every-other-weekend work and selected holidays.

Compensation ranges from $18.50 to $29.00 hourly, with weekend differential and holiday pay. You will support internal departments, answer inquiries, and help resolve issues across the department while mentoring new staff and coordinating coverage