Lead Patient Access Representative - Emergency Department - 40hrs/week

Sanford; Bismarck (ND); Sur place; USD 25 000 - 40 000; Plein temps

Avantages offerts par ce poste

Weekend differential

Holiday pay

Résumé du poste

Sanford Health, a leading rural health system, seeks a Patient Access professional for day shifts within the United States. Schedule features 10-hour day shifts, four days weekly (6:00am–4:30pm) with every-other-weekend work and selected holidays.

Compensation ranges from $18.50 to $29.00 hourly, with weekend differential and holiday pay. You will support internal departments, answer inquiries, and help resolve issues across the department while mentoring new staff and coordinating coverage

Qualifications

• High school diploma or equivalent preferred.
• Associate degree preferred.
• Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred.
• Previous healthcare experience required.

Responsabilités

• Must be able to work independently without much supervision and accept accountability for individual tasks.
• Excels in customer service skills.
• Assists with new employee orientation and serves as a mentor.
• May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage.
• Assists with on-going department education and training.
• May develop training curriculum and materials to ensure that departmental training needs are met.
• May facilitate change and ensure adoption of new processes.
• Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills.
• May assist in managing productivity and department reports.

Connaissances

Customer service

Communication

Formation

High school diploma or equivalent

Associate degree preferred

Outils

One Chart EMR

Description du poste

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

10 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $18.50 - $29.00

Union Position:

No

Department Details

If you are looking for a fun and exciting place to work where you can advance your career, Patient Access is for you.

The schedule for this position is 6:00am - 4:30pm, four days each week, to include every other weekend and and a couple recognized holidays each year. We offer weekend differential and holiday pay.

Summary

Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department.

Job Description

• Must be able to work independently without much supervision and accept accountability for individual tasks.
• Excels in customer service skills.
• Assists with new employee orientation and serves as a mentor.
• May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage.
• Assists with on-going department education and training.
• May develop training curriculum and materials to ensure that departmental training needs are met.
• May facilitate change and ensure adoption of new processes.
• Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills.
• May assist in managing productivity and department reports.

Qualifications

• High school diploma or equivalent preferred. Associate degree preferred.
• Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred.
• Previous healthcare experience required.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].